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Ordering From EnMart: An Update

3rd April 2008

Ordering From EnMart: An Update

posted in Shop EnMart |

On April 1, I wrote a post detailing some small changes we were making to the EnMart ordering process.  These changes were prompted primarily by a need to ensure that we were abiding by agreements made with our manufacturer partners and were in no way intended to interfere with our customers’ shopping experience. 

Since we put the new ordering information requirements in place, we have come to believe that there may be a better way to verify the information we need, without adding any additional steps to your shopping process.   Our ordering process will revert to its prior format, when the selection of the radio buttons was not required.  

While we are simplifiying our order process, we still need to have processes in place to make sure we are abiding by agreements we have made with our manufacturer partners.  The best way to do this is to contact you when you place your first order with EnMart.  This call will allow us to confirm that you are a commercial embroiderer, and that we can, per our agreement with our manufacturer partners, sell thread to you. 

Please keep in mind, the requirement for commercial embroiderer status applies to sales of Iris thread only.  We have no similar requirements for anything else on the store.  So, if you want to buy Ntrans transfers or blank emblems  you will not receive a call, and there is no requirement that you have a company name or a tax i.d. number. Those requirements are specific to thread, and in place only to satisfy the provisions of agreements that were made between us and our manufacturer partners.

If you have any questions about any of this information, please contact us and we will be happy to answer any questions you may have. 

As always, thank you for your interest in EnMart, and we appreciate your business.

This entry was posted on Thursday, April 3rd, 2008 at 3:38 pm and is filed under Shop EnMart. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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  1. 1 On April 15th, 2008, Home Sewers and EnMart » EnMart Embroidery Talk said:

    [...] do not have a tax i.d. number, which means they are not commercial embroiderers.  As I said in a recent post our present agreements with Hilos Iris require that we sell only to licensed commercial [...]

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