Lately we’ve been pondering the idea of adding United States Mail as a shipping option. This has been mentioned several times in the past, and we were always wary of doing it, largely because of concerns about tracking packages. We all know that packages can go astray and, when that happens with a package delivery service like FedEx, we have a resource. We can track the package and at least have some method for determining what happened and why. Sending packages via regular U.S. Mail didn’t offer that same level of support and security.
Upon further research, however, we discovered that the U.S. Mail has some shipping options that would allow us to track packages. Priority Mail is the option we are contemplating at present. Before, however, we start stocking supplies, and go through the necessary steps to set up the required shipping module for our online store, I had a question.
If we did decide to offer Priority Mail or some other U.S. Mail service, how many of our customers would use that service?
I expect that, for some customers, adding additional shipping options would make no difference. For others, particularly those who are far away, like customers in Alaska and Hawaii, Priority Mail might be a welcome addition to EnMart’s shipping options.
We would love to know your thoughts on this subject. If you have an opinion, whether you’re for or against us adding a U.S. Mail shipping option, please share it in the comments, send me a Tweet, or leave a comment on EnMart’s Facebook page.