25th November 2009

Holiday Hours

happy-thanksgivingI just wanted to let everyone know that EnMart will be closed for the Thanksgiving holiday on Thursday, November 26 and Friday, November 27.   We will resume normal operations on Monday, November 30.  These hours apply to all locations.

As always, our website will be available 24/7/365.  If you place an order, it will be processed and filled when we return on Monday, November 30.   Any inquiries or requests will be dealt with on that date as well.

EnMart wishes everyone a happy, healthy and safe Thanksgiving.

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24th November 2009

NewsBites is Moving to the Blog

enmart-newsbites-4-09Those of you who get our e-mail newsletter may already be familiar with EnMart Newsbites.  The NewsBites were originally designed to be small pieces of information that would be sent out in an e-mail newsletter twice a month.  The problem has been that, as time has gone on, the NewsBites e-mails have gone from something that just take a minute to read to a more extensive newsletter.   Something had to be done, and we finally made the decision that the best place for the NewsBites newsletter was here on this blog.

For now, we will keep the same schedule, and the Newsbites will appear twice a month.  They will retain the same format they did when in e-mail form, which means each NewsBites post will have three or four small paragraphs of information.  Some of the information will be helpful hints and tips.  Other items will be announcements about new products and/or services available from EnMart.   The NewsBites posts will appear during the second and fourth weeks of each month, beginning in December.

We will also, of course, keep sending out helpful e-mails to all those who have elected to be on our mailing list.  These e-mails will now spotlight some aspect of EnMart’s products or services, and each will contain a helpful tip from a NewsBites blog post.  If you are not currently on our mailing list, just contact us to be added.

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19th November 2009

Your Embroidery (and Sublimation) Supplies Resource

magnifying-glassWe’ve all had it happen.  You’re looking for something spcific, you know someone out there must manufacture this product, or offer it for sale, or at least know about it.  You’ve Googled and surfed the web and searched all your favorite sites and you’ve still come up with nothing.   The question now is where do you turn next?  You’re frustrated and you’ve wasted time, and you still need this specific thing.  Who can you turn to for help?

If you’re looking for machine embroidery or sublimation supplies, the answer to your problem may be as easy as calling 866-516-1300.  That’s the EnMart customer service line, and our expert customer service staff will be happy to assist you in your search for that elusive item.   We do list a wide variety of items on our web site, but we couldn’t possibly list everything to which we have access.  If we made every product we can sell available through our web site, it would take days for you to find what you need.  Our goal is to offer an efficient and easy shopping experience.  Listing thousands of products on our site will not help us meet that goal, so we only list the products that seem to meet the needs of the most customers.  That doesn’t, however, mean that is all we have available for sale.

If you’re looking for something a little unique, or simply want to try something new,  but can’t find the supplies you need, give us a call.    Our parent company, Ensign Emblem, has roots that go back over 35 years,  and our Purchasing Manager has extensive contacts in the machine embroidery and sublimation worlds.   We can often find specialty items and, because of our relationships, can offer them at reasonable prices.   EnMart also refuses to charge a premium for this service.  If we find something for you, we’ll charge you a fair price for it.

To request our help in finding a product, you may, as I mentioned above, call our customer service line at 866-516-1300.  You can also leave a comment here on this blog,  DM us on our Twitter Feed,  leave a comment on our Facebook page, or send us an e-mail.  We’ll be happy to help you in any way we can.

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18th November 2009

What’s The Answer Wednesday: Dry Weave Fabric and Holes

dry-weave-fabric1

Why do I get so many holes in “dry-weave” types of fabric when I embroider on them? What type of needle should I be using?

This question came to us from Jenny, who has been having some frustration with dry weave fabrics.  She have been averaging 1 -4 holes per shirt right by where the lettering is embroidered.  Jenny also tells us that they use a substantial backing and make sure that they hoop the fabric extremely lightly, but the backing is kept taut. You can see the type of fabric about which she is talking in the picture to the right of this text.

Fortunately, we do have a few suggestions that might be of help.

The first is to check the needle that is being used.  For fabrics like a knit or dry weave fabric,  you should use a needle that won’t punch holes quite as aggressively.  A sharp needle may be too hard on the garment and sever the threads of the fabric, leaving holes.  These type of fabrics may respond better to a ballpoint needle.  Ballpoint needles have a blunter and more rounded point and push through the fabric, rather than cutting the fabric as sharp point needles do.  Ballpoint needles tend to be gentler on more fragile fabrics and are less likely to leave holes.

Another idea might be to change the backing that is being used.  EnMart offers a Super Poly Mesh backing that is designed specifically for knit and dry weave fabrics.   It is soft, sheer, stable and translucent, presenting a better look for a finished garment.   It also works much better with a ballpoint needle.  Since the stabilizer is thinner,  the needle is able to peirce it with a lot less force.  Even though this stabilizer is soft and is much more comfortable for the person who ultimately wears the garment, it is thick enough to stabilize the fabric and to help keep outlines on track.

Finally, make sure to check the digitizing of the design you’re sewing.  If you are putting too many stitches into the fabric, you may be pulling it too tight and creating small rips which turn into holes.   If the problem occurs consistently with the same design, it might well be worth looking into getting the design redigitized.

As a little side note, I do want to apologize for the tardiness of this post.  It was scheduled to be written at the end of October, but some health issues occured and I was sidelined from writing for a while.  I’d like to thank Jenny for her patience in waiting for an answer.  I hope these suggestions are of help.  If any of you have additional suggestions for Jenny, please share them in the comments.

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